Refund & Return Policy

Our Commitment to Quality

 

At Kulture Kuré, every product is carefully inspected before it leaves our facility to ensure it meets our standards of craftsmanship and quality.

Because many of our collections are produced in limited quantities, all sales are final.

Damaged or Defective Items

If your order arrives damaged or you receive a defective item, you must notify us within 72 hours of receiving your package.

To begin a claim, please email hello@kureklub.com with:

Your order number

A description of the issue

Clear photos of the damaged or defective item

Photos of the original packaging, if applicable

Claims submitted after the 72-hour window may not be eligible for review.

Approved Claims

Once your claim has been reviewed and approved, Kulture Kuré will determine the appropriate resolution, which may include:

A replacement item (subject to availability)

Store credit

A refund to the original payment method

The resolution will be determined at our sole discretion based on the circumstances of the claim.

Non-Refundable Items

Refunds or exchanges will not be issued for:

Incorrect size selection

Change of mind

Normal wear and tear

Improper care or misuse

Final sale or limited-release items that are not damaged or defective

Contact Us

For refund inquiries or damaged item claims, please contact:

Email: hello@kureklub.com

Phone: (708) 564-0716

Thank you for choosing Kulture Kuré.

Defined by Culture. Crafted for Legacy.

 

 

“Kulture Kuré reserves the right to verify all damage claims before issuing a replacement, store credit, or refund.”