Shipping policy

Shipping Policy

Order Processing

All Kulture Kuré products are made-to-order. Please allow 1–3 business days for processing and production. Once shipped, delivery takes 3–5 business days. Total estimated delivery: 4–8 business days.

Estimated Delivery Time

The total estimated delivery time is approximately:

  • 4-8 business days

Please note that shipping timelines are estimates only and may vary during:

  • Holidays

  • High-demand product launches

  • Restocks

  • Severe weather conditions

  • Customs processing

  • Carrier-related delays

Kulture Kuré is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take 24–48 hours to appear after shipment confirmation.

International Shipping

International shipping availability may vary depending on destination country.

Customers are responsible for any applicable:

  • Customs duties

  • Import taxes

  • VAT charges

  • Additional shipping fees required by local authorities

Kulture Kuré is not responsible for delays caused by customs clearance procedures.

Lost or Stolen Packages

Kulture Kuré is not responsible for lost or stolen packages that are marked as “Delivered” by the shipping carrier.

If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

Kulture Kuré is not responsible for:

  • Delayed deliveries

  • Lost packages

  • Additional shipping costs

caused by incorrect or incomplete addresses provided by customers.

If an order is returned due to incorrect shipping information, customers may be responsible for additional reshipping fees.

Order Changes & Cancellations

Because all items are made-to-order, orders cannot be modified or canceled once production has started.

Please review your order carefully before completing checkout.

Contact Us

If you have any questions regarding shipping or your order status, please contact us through our Contact Page or customer support email.